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Home >> Business & Finance >> Project-Management >> VersaSRS Help Desk

VersaSRS Help Desk3.2.2

versaSRS is an advanced, powerful and feature rich 100% browser based Help Desk

click to view VersaSRS Help Desk's screenshot    Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organ

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    versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
 
About
Product Name:
VersaSRS Help Desk
 
Version:
3.2.2
 
File Size:
19531 KB
 
Price:
$99
 
Requirements:
MS Win 2000/XP/2003 Server, IIS, .Net 1.1, MS SQL Server 2000 or Free MSDE
 
Rating:
 
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