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| | Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization. |
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| | CTI Data Connector links applications with phone systems. Dial with Hotkey, Browser or with DLL/XML interface. Standard integration in MS-Outlook and via ODBC all SQL databases.
For additional information see www.CTI-Data-Connector.com |
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